Wolt vs RestApp

Wolt charges a per-order commission rather than a flat fee, typically around 20%-30% of order value, with a separate platform fee added on top and slightly higher rates for orders from Wolt+ subscribers (pickup/takeaway orders are charged a reduced rate). Once that platform fee, plus any penalties for late or missing items, are included, the effective cost of an order is often cited in the 25%-35% range. Exact rates are individually set in your Wolt contract and vary by market, volume and exclusivity. RestApp charges 0% commission on your orders - you keep the full order value and pay a simple fixed monthly plan instead.

No. When a guest orders in the Wolt app, that customer belongs to Wolt (owned by DoorDash), not your restaurant. You get aggregated, platform-controlled analytics and insights rather than full individual customer data, so you can't easily email, text or remarket to diners or run your own loyalty independently of the platform. With RestApp, every order comes through your own branded website and native iOS/Android apps, so you own your customer data and have a direct relationship with each diner by default.

No. Wolt is a delivery marketplace - customers order under the Wolt brand inside the Wolt app, not on a website or app of your own, and Wolt is not a point-of-sale system; it integrates with third-party POS providers via its developer tools and middleware partners. It also doesn't provide e-menu/QR table ordering or a loyalty program of your own. RestApp includes your own branded website plus native iOS and Android apps, a full cloud EPOS, e-menu/QR table ordering, loyalty and KDS in one platform, with 24/7 support.

Often, yes. Beyond commission, Wolt sells Wolt Ads - sponsored listings, banners, collections and products that push you into top positions in the app, charged on a pay-per-order, cost-per-click or cost-per-impression basis. So visibility against competing restaurants becomes a recurring extra cost. RestApp has no pay-to-rank fees and uses simple monthly plans; because customers order directly from your own site and apps, you aren't bidding against other restaurants for attention.

Yes. Many restaurants keep Wolt running as a discovery channel for new customers while moving their repeat and loyal diners onto RestApp's commission-free branded ordering - for example by adding a QR code or flyer to each Wolt order pointing to their own site. New customers find you on Wolt; loyal customers then order direct at 0% commission instead of 20-30%. RestApp's team helps you set up your menu, branding, website, apps, EPOS and loyalty, so over time your direct orders grow and your marketplace dependency shrinks.