RestApp RestApp 15th Year

Uber Eats Alternative

The commission-free Uber Eats alternative

Stop handing 20-30% of every order to a delivery app that owns your customers. With RestApp you keep 0% commission, your own branded site, apps, data and EPOS.

The catch with Uber Eats

A marketplace that takes up to ~30% and keeps your customers

Uber Eats is a third-party delivery marketplace, so every order on it carries a commission of roughly 20-30% (Lite 20%, Plus 25%, Premium 30% in the US after its March 2026 rate rise), plus pickup and processing fees and a ~5% surcharge on Uber One member orders, which can push the effective cost of an order toward a third of its value. Crucially, the diner who orders in the Uber Eats app is Uber's customer, not yours: restaurants get only aggregated analytics in Uber Eats Manager, not the contact details to remarket or build loyalty directly. Uber does offer a commission-free Webshop for your own website, but it's an add-on bolted to the marketplace, has no EPOS of its own, and to win visibility against rivals you're nudged toward paid Sponsored Listings on top.

The cost of Uber Eats

Uber Eats charges restaurants a marketplace commission of roughly 20% to 30% per delivery order depending on the plan (Lite 20%, Plus 25%, Premium 30% in the US after its March 2026 increase, with a ~5% surcharge on Uber One member orders), plus a 7% pickup fee (10% if in-store pricing isn't validated) and a 2.5% + $0.29 order-processing fee on its Webshop.

Why switch

Run your whole venue on RestApp

Take orders directly, keep your margin and your customers, and run ordering and your point of sale from one platform.

0% commission

Keep 100% of every order, no per-order cut, no surprise fees.

Your own site & apps

A branded ordering website and native iOS & Android apps, included.

You own your customers

Every order builds your customer list, not a marketplace's.

Full cloud EPOS

Run tills, tables and kitchen on a real point of sale, built in.

E-menu & QR ordering

Let guests scan, order and pay from the table.

24/7 free support

Real help with setup, migration and growth, any time.

At a glance

Uber Eats vs RestApp

Feature Uber Eats RestApp
Per-order commission ~20-30% per order 0%
Your own website & mobile apps No (Webshop site only; no native iOS/Android apps) Included
You own your customer data No on marketplace (aggregated insights only)
Direct customer relationship No (orders go through Uber's app)
Cloud EPOS / point of sale No (integrates with 3rd-party POS)
E-menu / QR table ordering No (delivery/pickup only)

Questions & Answers

How much commission does Uber Eats take, and how does that compare to RestApp? +

On the Uber Eats marketplace, restaurants typically pay about 20% to 30% commission per delivery order depending on the plan - in the US that's Lite 20%, Plus 25% and Premium 30% after Uber's March 2026 rate increase, with roughly a 5% surcharge on orders from Uber One members. On top of that there's a 7% pickup fee (10% if your in-store prices aren't validated) and, on the Webshop, a 2.5% + $0.29 order-processing fee. After promotions and refunds the effective cost often approaches a third of the order. RestApp charges 0% commission on your orders, so the margin stays with you, and you pay a simple flat monthly plan instead.

If diners order through Uber Eats, do I own the customer relationship and data? +

No. When someone orders in the Uber Eats app, that diner is Uber's customer, not your restaurant's. You get aggregated analytics and order trends in Uber Eats Manager, but not the individual contact details you'd need to email, text or remarket to that customer and bring them back without paying Uber again. With RestApp, every order comes through your own branded website and iOS/Android apps, so you own your customer data and have a direct relationship with each diner.

Doesn't Uber Eats offer a commission-free Webshop - isn't that the same as RestApp? +

Not quite. Uber's Webshop is a commission-free ordering page for your own site, but it's an add-on bolted onto the marketplace, still carries a 2.5% + $0.29 processing fee per order, uses Uber Direct delivery starting around $7.99 per delivery, and gives you a web ordering page rather than native branded iOS and Android apps. It also isn't a point-of-sale - Uber integrates with third-party POS systems rather than providing one. RestApp bundles your own branded website and native apps, a full cloud EPOS, e-menu/QR table ordering, loyalty, KDS and inventory in one platform on simple monthly plans.

Do I have to pay extra on Uber Eats to get seen? +

Often, yes. Beyond commission, Uber Eats sells Sponsored Listings - pay-to-rank ads on a cost-per-click basis that push your restaurant to the top of the app's feed, with independents spending around $50 a week on average. So visibility against competing restaurants becomes a recurring extra cost on top of the 20-30% commission. RestApp has no pay-to-rank fees: your own site and apps are yours, customers come straight to your brand, and you aren't bidding against other restaurants for attention.

Can I switch from Uber Eats to RestApp and keep taking orders? +

Yes. Many restaurants keep their Uber Eats listing running as one discovery channel while launching RestApp's commission-free branded ordering, then steer their loyal, repeat customers to their own 0% channel where each order costs nothing in commission instead of 20-30%. RestApp helps you set up your menu, branding, website, native apps, EPOS and loyalty, with 24/7 support throughout.

Take orders on your terms

Start a free trial, commission-free ordering, your own apps and EPOS, with free setup and 24/7 support.