DoorDash Alternative
The commission-free DoorDash alternative
Stop handing 15-30% of every order to a delivery app. With RestApp you get your own branded site, native apps, EPOS and 0% commission.
The catch with DoorDash
A marketplace that takes up to 30% and owns your customers
DoorDash is the largest US delivery marketplace, so every Marketplace order carries a commission of 15% (Basic), 25% (Plus) or 30% (Premier) of order value before tax and tip, and to stay visible against nearby competitors you're nudged toward paid Sponsored Listings on top. On the Marketplace the diner is DoorDash's customer, not yours, so revenue through DoorDash doesn't build your brand or hand you your customers' data the way owning your own ordering channel would. DoorDash does offer a commission-free Storefront for your own website, but it's still only an ordering layer with a 2.9% + $0.30 processing fee and no point-of-sale, native branded apps, QR e-menu, KDS or inventory of its own.
The cost of DoorDash
On its marketplace DoorDash charges restaurants a per-order commission of 15% on the Basic plan, 25% on Plus and 30% on Premier, with pickup at 6% on every plan, plus a 2.9% + $0.30 payment-processing fee on its commission-free Storefront and optional pay-per-order Sponsored Listings ads.
Why switch
Run your whole venue on RestApp
Take orders directly, keep your margin and your customers, and run ordering and your point of sale from one platform.
0% commission
Keep 100% of every order, no per-order cut, no surprise fees.
Your own site & apps
A branded ordering website and native iOS & Android apps, included.
You own your customers
Every order builds your customer list, not a marketplace's.
Full cloud EPOS
Run tills, tables and kitchen on a real point of sale, built in.
E-menu & QR ordering
Let guests scan, order and pay from the table.
24/7 free support
Real help with setup, migration and growth, any time.
At a glance
DoorDash vs RestApp
| Feature | DoorDash | RestApp |
|---|---|---|
| Per-order commission | 15-30% per order (6% pickup) | 0% |
| Your own website & mobile apps | No native app; Storefront website only | Included |
| You own your customer data | No on Marketplace; data only via your own Storefront | |
| Direct customer relationship | No (orders go through the DoorDash app) | |
| Cloud EPOS / point of sale | No (integrates with 3rd-party POS) | |
| E-menu / QR table ordering | , |
Questions & Answers
How much commission does DoorDash take from restaurants, and how does that compare to RestApp? +
On the DoorDash Marketplace, restaurants pay a per-order commission based on their plan: 15% on Basic, 25% on Plus and 30% on Premier, calculated on the order subtotal before tax and tip. Pickup orders are 6% on every plan. There can also be payment processing and optional Sponsored Listing ad fees on top. RestApp charges 0% commission on orders that come through your own branded website and apps, so the full value of each order stays with you on a simple monthly plan.
If diners order through DoorDash, do I own the customer relationship and data? +
No. When someone orders on the DoorDash Marketplace, that diner is DoorDash's customer, not your restaurant's, and you don't receive the full customer relationship or data to remarket to them directly. DoorDash itself notes that marketplace revenue doesn't grow your brand or give you your customers' data the way owning your own channel does. With RestApp, every order comes through your own branded website and native iOS/Android apps, so you own the customer data and have a direct relationship with each diner.
Doesn't DoorDash have a commission-free option with Storefront? +
Yes. DoorDash Storefront lets diners order from your own website with 0% commission, and it's now free aside from a 2.9% + $0.30 payment-processing fee per order. But Storefront is just an online-ordering layer powered by DoorDash; it doesn't include a point-of-sale, native branded iOS/Android apps, QR e-menu/table ordering, loyalty, KDS or inventory. RestApp is also commission-free and bundles your website, native apps, a full cloud EPOS, e-menu, loyalty, KDS and inventory into one platform.
Does DoorDash give me my own apps and a cloud EPOS like RestApp? +
Not in the same way. DoorDash is a marketplace and ordering provider, not a point-of-sale system; it integrates with third-party POS providers rather than replacing your till, and it doesn't ship native iOS and Android apps under your own brand (Storefront is a branded website only). RestApp includes your own branded website plus native iOS and Android apps, a built-in cloud EPOS, e-menu/QR table ordering, loyalty, KDS and inventory in a single platform with 24/7 support.
Do I have to pay extra on DoorDash to get seen? +
Often, yes. Beyond commission, DoorDash sells Sponsored Listings that put your restaurant at the top of the homepage, search results and partner placements, charged on a pay-per-order basis. On the Premier plan some automatic ads are included, but otherwise visibility against competing restaurants becomes a recurring extra cost. RestApp has no pay-to-rank fees, because customers order directly from your own site and apps rather than competing for placement inside someone else's app.
Take orders on your terms
Start a free trial, commission-free ordering, your own apps and EPOS, with free setup and 24/7 support.