Comparison
Grubhub vs RestApp
Stop renting your customers from a 30%-commission aggregator. With RestApp you keep your own site, apps, data and 0% commission.
At a glance
| Feature | Grubhub | RestApp |
|---|---|---|
| Per-order commission | ~15-30% per order | 0% |
| Your own website & mobile apps | Branded site only (Direct); no native iOS/Android apps | Included |
| You own your customer data | No on Marketplace; data access via Direct | |
| Direct customer relationship | No (orders go through Grubhub's app) | |
| Cloud EPOS / point of sale | No (integrates with 3rd-party POS) | |
| E-menu / QR table ordering | QR ordering link via Direct Order Toolkit | |
| Loyalty & promotions | Available (promotions/loyalty dashboard) | Included |
| Pay-to-rank / marketing fees | Yes (paid sponsored listings) | None |
| Pricing model | Per-order commission + delivery + processing fees | Simple monthly plans |
Grubhub figures as published May 2026. RestApp plans on our pricing page.
Questions & Answers
How much commission does Grubhub take, and how does that compare to RestApp? +
On Grubhub's Marketplace, restaurants typically pay a commission (marketing) rate of about 15% to 30% per order depending on the plan, plus roughly a 10% delivery fee when Grubhub delivers and about 3.05% + $0.30 per transaction in processing. After promotions and refunds, the effective cost often lands around 30% or more of the order. RestApp charges 0% commission on your orders, so your margin stays with you.
If diners order through Grubhub, do I own the customer relationship and data? +
No. When a diner orders on the Grubhub Marketplace, that customer relationship belongs to Grubhub, not your restaurant, and you generally don't receive their email, phone number or full order history. Grubhub Direct (its commission-free branded ordering site) does give you access to customer data, but it sits alongside the Marketplace. With RestApp, every order comes through your own branded website and apps, so you own the customer data and the direct relationship by default.
Does Grubhub give my restaurant its own apps and a cloud EPOS like RestApp? +
Not in the same way. Grubhub Direct provides a branded online-ordering website (and APIs you could build on), but it does not ship native iOS and Android apps under your brand, and Grubhub itself is not a point-of-sale system; it integrates with third-party POS providers like Toast and Square. RestApp includes your own branded website plus iOS and Android apps, a built-in cloud EPOS, e-menu/QR ordering, and loyalty in one platform.
Do I have to pay extra on Grubhub to get seen, and what does RestApp cost? +
Yes. Beyond commission, Grubhub sells sponsored listings and promotional placements that you pay a per-order fee for to rank higher and get visibility in its app. RestApp has no pay-to-rank fees; it uses simple monthly plans, and because customers order directly from your own site and apps you aren't bidding against other restaurants for attention.
Ready to switch to RestApp?
Commission-free ordering, your own apps and a full cloud EPOS, with free setup and 24/7 support.