Grubhub Alternative
GrubHub Alternative for Restaurants
Commission-free Online Ordering system with your brand
Stop renting your customers from a 30%-commission aggregator. With RestApp you keep your own site, apps, data and 0% commission.
0% Commission Online Ordering
It's time to reduce your GrubHub fees
Getting online orders from a food ordering platform like GrubHub brings you new customers, but it also has a big a negative impact on profits for each order. GrubHub fees can be considered as an investment for new customers, but those fees are also burning your money for existing customers.
GrubHub will charge you a fee per each order you receive from their website and apps. GrubHub commissions typically range from ~ 15% up to ~ 30% of each order depending on the marketing plan you choose, plus payment processing fees.
0% Commission Online Ordering
Have your own Online Ordering system
As an alternative to GrubHub, you can create your own online ordering platform and let your customers order directly from you with RestApp.
Easy to Use
Create your menu and take orders easily
Commission-free
No any hidden fees or commissions
Your Brand
Website, mobile site and apps for your brand
Unlimited Possibilities
Have a complicated menu? No worries!
For Delivery
Take online delivery orders from your customers
For Pickup
Your customers can place orders for pickup
For Dine-in
Your guests can place orders from their tables
From Phone
You can create orders manually with caller-id
Rewards and Special Offers for Customers
Take more online orders by offering rewards
Keep your customers on your own online ordering platform by offering them special offers and loyalty rewards.
Loyalty Rewards
Let customers earn reward points from orders
Discounts
Fixed or percentage discounts on conditions
Free Products
Give free products if certain conditions met
Vouchers
Give coupon codes for discounts or gifts
Your Customers, Your Data
Unlike GrubHub, your customers are yours
You can access all order history and contact information of your customers on your online ordering system without any restrictions unlike GrubHub or other GrubHub competitors.
Feedbacks
Get feedbacks about orders or location
Custom Questions
Create custom questions or surveys
Opt-in Marketing
Get consent from your customers easily
Customer Reports
Get insights about your customers
Your Payment Gateway
Online payments go directly to your account
As a GrubHub alternative, you can use your own payment gateways with RestApp. So your customers online payments will go directly to your account.
Your Account
Integrate & use your own payment gateway
Anti Fraud
Advanced inspecting for fraudulent transactions
Secure Wallet
Your customers can save their cards securely
Auto Refund
You can refund payments for canceled orders
Tips
Let your customer add tips with payments
Location Based
Define different gateways to different locations
Contactless Delivery
Contactless delivery option for paid orders
No Disruptions
Auto payment controls for disrupted payments
Why my own online ordering system instead of GrubHub or other GrubHub competitors?
Customers tend to order directly from you instead of using other platforms like GrubHub if you give them a reason.
Using online ordering platforms like GrubHub? Yes, you are gaining new orders and new customers, but you are also losing a lot of commission fees and your business is listed with many other competitors in same page.
Stop losing money and increase your profits especially from orders of your own customers. Offer rewards and conditional discounts to your customers by using your own online ordering system. They will order place more orders from your own online ordering system instead of other platforms, and your costs will reduce significantly. You can also gain new customers from your area with RestApp’s great marketing tools.
The catch with Grubhub
A marketplace that owns your customers and takes up to ~30%
Grubhub is a delivery marketplace, so every order on it carries a commission of roughly 15-30% plus delivery and ~3% processing fees, which can push the effective cost toward 30-35% of an order once promotions and refunds are added. On the Marketplace the diner relationship belongs to Grubhub, not you, so you don't get their email, phone or order history to remarket. Grubhub does offer a commission-free branded ordering site (Grubhub Direct), but it's positioned as an add-on to being a paying Marketplace restaurant rather than a standalone EPOS, and to win visibility in the app you pay extra for sponsored listings.
The cost of Grubhub
On its Marketplace, Grubhub charges restaurants a commission (marketing) rate of roughly 15% to 30% per order depending on the plan, plus around a 10% delivery fee when Grubhub's drivers deliver and a payment-processing fee of about 3.05% + $0.30 per transaction.
Why switch
Run your whole venue on RestApp
Take orders directly, keep your margin and your customers, and run ordering and your point of sale from one platform.
0% commission
Keep 100% of every order, no per-order cut, no surprise fees.
Your own site & apps
A branded ordering website and native iOS & Android apps, included.
You own your customers
Every order builds your customer list, not a marketplace's.
Full cloud EPOS
Run tills, tables and kitchen on a real point of sale, built in.
E-menu & QR ordering
Let guests scan, order and pay from the table.
24/7 free support
Real help with setup, migration and growth, any time.
At a glance
Grubhub vs RestApp
| Feature | Grubhub | RestApp |
|---|---|---|
| Per-order commission | ~15-30% per order | 0% |
| Your own website & mobile apps | Branded site only (Direct); no native iOS/Android apps | Included |
| You own your customer data | No on Marketplace; data access via Direct | |
| Direct customer relationship | No (orders go through Grubhub's app) | |
| Cloud EPOS / point of sale | No (integrates with 3rd-party POS) | |
| E-menu / QR table ordering | QR ordering link via Direct Order Toolkit |
Questions & Answers
How much commission does Grubhub take, and how does that compare to RestApp? +
On Grubhub's Marketplace, restaurants typically pay a commission (marketing) rate of about 15% to 30% per order depending on the plan, plus roughly a 10% delivery fee when Grubhub delivers and about 3.05% + $0.30 per transaction in processing. After promotions and refunds, the effective cost often lands around 30% or more of the order. RestApp charges 0% commission on your orders, so your margin stays with you.
If diners order through Grubhub, do I own the customer relationship and data? +
No. When a diner orders on the Grubhub Marketplace, that customer relationship belongs to Grubhub, not your restaurant, and you generally don't receive their email, phone number or full order history. Grubhub Direct (its commission-free branded ordering site) does give you access to customer data, but it sits alongside the Marketplace. With RestApp, every order comes through your own branded website and apps, so you own the customer data and the direct relationship by default.
Does Grubhub give my restaurant its own apps and a cloud EPOS like RestApp? +
Not in the same way. Grubhub Direct provides a branded online-ordering website (and APIs you could build on), but it does not ship native iOS and Android apps under your brand, and Grubhub itself is not a point-of-sale system; it integrates with third-party POS providers like Toast and Square. RestApp includes your own branded website plus iOS and Android apps, a built-in cloud EPOS, e-menu/QR ordering, and loyalty in one platform.
Do I have to pay extra on Grubhub to get seen, and what does RestApp cost? +
Yes. Beyond commission, Grubhub sells sponsored listings and promotional placements that you pay a per-order fee for to rank higher and get visibility in its app. RestApp has no pay-to-rank fees; it uses simple monthly plans, and because customers order directly from your own site and apps you aren't bidding against other restaurants for attention.
Take orders on your terms
Start a free trial, commission-free ordering, your own apps and EPOS, with free setup and 24/7 support.