Lightspeed Restaurant vs RestApp

No. This is a real strength of Lightspeed: its Order Anywhere online ordering is commission-free, with no per-order marketplace cut (you only pay a delivery fee if you use on-demand delivery). The bigger costs are elsewhere: the monthly subscription (about $69 up to $189 and $399 depending on plan), mandatory Lightspeed Payments processing of roughly 2.6% + $0.10 in person and 2.6% + $0.30 online, and add-ons. RestApp is also 0% commission on orders, and bundles your website, native iOS/Android apps, EPOS, e-menu, loyalty and KDS into simple monthly plans.

Not native customer apps you own. Lightspeed's customer-facing ordering, Order Anywhere, is a mobile-optimized web/QR ordering page (white-label, powered by Uber Direct for delivery) that diners use without downloading anything. Lightspeed's actual iOS/Android apps are its POS and management apps for staff, not a branded ordering app for your customers under your name. RestApp gives you your own branded customer website plus native iOS and Android apps that live in the App Store and Google Play under your brand.

Lightspeed typically requires a one-year (often multi-year) contract, and reviewers and BBB complaints note that cancelling early is difficult and expensive, with early-termination fees that can demand the remaining balance of the term upfront. Lightspeed Payments is also effectively mandatory, with a roughly $400/month charge reported if you use a third-party processor. RestApp uses simple monthly plans without multi-year lock-in, so you aren't tied into a long contract or forced onto one processor.

If you like Lightspeed's commission-free ordering, RestApp keeps that 0% commission and removes the friction: no multi-year contract or steep exit fee, no mandatory in-house processor, and your own branded native iOS/Android apps and website instead of a shared web ordering page. You still get a full cloud EPOS, e-menu/QR table ordering, loyalty, KDS and inventory in one platform with 24/7 support, on a simple monthly plan rather than a subscription plus stacked add-ons, processing penalties and per-screen/per-register fees.