Comparison
Zomato vs RestApp
Zomato takes 18-25%+ commission on every order, lists you under its brand and keeps your customers. RestApp is 0% commission with your own branded ordering and apps.
At a glance
| Feature | Zomato | RestApp |
|---|---|---|
| Per-order commission | 18-25% + GST (capped at 30%) | 0% |
| Your own website & mobile apps | No (lists under Zomato brand) | Included |
| You own your customer data | No (only opt-in phone number since 2025) | |
| Direct customer relationship | No (orders via Zomato app) | |
| Cloud EPOS / point of sale | , | |
| E-menu / QR table ordering | , | |
| Loyalty & promotions | Platform-run, not yours | Included |
| Pay-to-rank / marketing fees | Cost-per-click ads (~5% of revenue) | None |
| Pricing model | Per-order commission + fees | Simple monthly plans |
Zomato figures as published May 2026. RestApp plans on our pricing page.
Questions & Answers
How much commission does Zomato take compared to RestApp? +
Zomato's base commission is roughly 18-25% plus GST per order and is capped at 30% of order value, but with platform fees, payment-gateway charges, long-distance delivery fees (₹20-40) and ad spend, real deductions often land at 25-35% per order. RestApp charges 0% commission and instead uses simple flat monthly plans, so the order revenue stays with you.
Do I get my own website and app, or just a Zomato listing? +
On Zomato you get a listing inside the Zomato marketplace app under Zomato's brand, there is no branded website or native iOS/Android app of your own. RestApp gives each restaurant its own branded ordering website plus native iOS and Android apps, so customers order from you, not from an aggregator.
Will I own my customer data with Zomato? +
Historically no. Zomato masked customer details for over a decade; since a 2025 opt-in pilot it can share a customer's phone number only when the diner consents, and nothing else. With RestApp every order goes through your own channel, so you own the full customer data and the direct relationship, and can run your own loyalty and marketing.
Are there extra marketing or visibility fees on Zomato? +
Yes. Beyond commission, Zomato runs a cost-per-click ad model where restaurants are nudged to spend around 5% of their platform revenue to stay visible, and you pay per click whether or not it converts to an order. RestApp has no pay-to-rank or paid-promotion fees, loyalty and promotions are included in the monthly plan.
Ready to switch to RestApp?
Commission-free ordering, your own apps and a full cloud EPOS, with free setup and 24/7 support.