Zomato Alternative
The commission-free Zomato alternative
Zomato takes 18-25%+ commission on every order, lists you under its brand and keeps your customers. RestApp is 0% commission with your own branded ordering and apps.
The catch with Zomato
A marketplace that owns your customers and your margins
Zomato is a third-party aggregator: customers order under Zomato's brand, not yours, so every order carries a commission of roughly 18-25% plus GST and the relationship belongs to the platform, not the restaurant. For over a decade Zomato masked customer details entirely, and only a 2025 opt-in pilot now shares a phone number when the diner consents, you still don't own the full customer data or the channel. On top of commission, restaurants are nudged to spend around 5% of platform revenue on cost-per-click ads just to stay visible, plus payment-gateway fees and new ₹20-40 long-distance delivery charges, which can push total deductions to 25-35% of each order.
The cost of Zomato
Zomato charges restaurants a base commission of roughly 18-25% plus GST per order (capped at 30% of order value), and once platform fees, payment-gateway charges, the new ₹20-40 long-distance delivery fees and ad spend are added, effective deductions typically reach 25-35% of every order.
Why switch
Run your whole venue on RestApp
Take orders directly, keep your margin and your customers, and run ordering and your point of sale from one platform.
0% commission
Keep 100% of every order, no per-order cut, no surprise fees.
Your own site & apps
A branded ordering website and native iOS & Android apps, included.
You own your customers
Every order builds your customer list, not a marketplace's.
Full cloud EPOS
Run tills, tables and kitchen on a real point of sale, built in.
E-menu & QR ordering
Let guests scan, order and pay from the table.
24/7 free support
Real help with setup, migration and growth, any time.
At a glance
Zomato vs RestApp
| Feature | Zomato | RestApp |
|---|---|---|
| Per-order commission | 18-25% + GST (capped at 30%) | 0% |
| Your own website & mobile apps | No (lists under Zomato brand) | Included |
| You own your customer data | No (only opt-in phone number since 2025) | |
| Direct customer relationship | No (orders via Zomato app) | |
| Cloud EPOS / point of sale | , | |
| E-menu / QR table ordering | , |
Questions & Answers
How much commission does Zomato take compared to RestApp? +
Zomato's base commission is roughly 18-25% plus GST per order and is capped at 30% of order value, but with platform fees, payment-gateway charges, long-distance delivery fees (₹20-40) and ad spend, real deductions often land at 25-35% per order. RestApp charges 0% commission and instead uses simple flat monthly plans, so the order revenue stays with you.
Do I get my own website and app, or just a Zomato listing? +
On Zomato you get a listing inside the Zomato marketplace app under Zomato's brand, there is no branded website or native iOS/Android app of your own. RestApp gives each restaurant its own branded ordering website plus native iOS and Android apps, so customers order from you, not from an aggregator.
Will I own my customer data with Zomato? +
Historically no. Zomato masked customer details for over a decade; since a 2025 opt-in pilot it can share a customer's phone number only when the diner consents, and nothing else. With RestApp every order goes through your own channel, so you own the full customer data and the direct relationship, and can run your own loyalty and marketing.
Are there extra marketing or visibility fees on Zomato? +
Yes. Beyond commission, Zomato runs a cost-per-click ad model where restaurants are nudged to spend around 5% of their platform revenue to stay visible, and you pay per click whether or not it converts to an order. RestApp has no pay-to-rank or paid-promotion fees, loyalty and promotions are included in the monthly plan.
Take orders on your terms
Start a free trial, commission-free ordering, your own apps and EPOS, with free setup and 24/7 support.