Seamless vs RestApp

Seamless, which is owned by Grubhub, charges roughly 15%-30% commission on delivery orders and about 10%-15% on pickup, depending on the plan. On top of that there is payment processing of around 3.05% + $0.30 per order, plus optional Sponsored Listings (commonly +3%-10%) and promotions, so the effective cost of an order often reaches 30%-40%. RestApp charges 0% commission on orders through your own site and apps - you pay a simple flat monthly plan instead.

No. On the Seamless marketplace the customer belongs to the platform, not to your restaurant. Diners order inside the Seamless app, where they also see your competitors, and Seamless controls the customer data and can market other restaurants to your guests. With RestApp, orders come through your own branded website and iOS/Android apps, so you own your customer data and have a direct relationship with every diner.

The core Seamless product is a marketplace listing, not a branded ordering channel of your own, and it has no built-in EPOS, QR/e-menu dine-in ordering, or loyalty program beyond marketplace promotions. (Grubhub does sell a separate add-on product, Grubhub Direct, for branded ordering.) RestApp includes your own branded website and mobile apps, a full cloud EPOS, e-menu/QR table ordering, and loyalty in one platform.

No. You can keep your Seamless listing running while you launch your own RestApp ordering site and apps, then shift your loyal, repeat customers to your commission-free channel where each order costs you 0% instead of 15%-30%. RestApp helps you set up your menu, branding, EPOS, and loyalty, with 24/7 support throughout.