SpotOn vs RestApp

Yes, like RestApp, SpotOn charges 0% per-order commission on direct orders through its own ordering channels, which is its big advantage over marketplaces like DoorDash. But it isn't fee-free: you still pay card processing on every order, typically around 1.99% + 25¢ card-present on the POS Essentials plan and about 2.89% + 25¢ on the $0/month Quick Start plan, with higher rates (commonly ~2.99%-3.45% + 25¢) for keyed and online orders. RestApp is also 0% commission and bundles ordering, your own apps, EPOS and loyalty into simple monthly plans.

Not in the same way. SpotOn provides a branded online-ordering website and its consumer app is 'GoTo Place,' a shared SpotOn-branded app where independents drive direct orders, it is not a native iOS and Android app published under your own restaurant's brand. RestApp gives you your own branded customer website plus your own native iOS and Android apps, so customers download and order from your brand, not a platform's.

No. SpotOn is a US-focused platform and its POS, payments and ordering are built for the US market. RestApp is UK-based and operates across multiple countries, so if you're outside the US it's a more natural fit, with the same commission-free, all-in-one approach (EPOS, online ordering, your own apps, e-menu/QR, loyalty, KDS and inventory).

Largely, yes. SpotOn's pricing is built around using its own card processing, and reports cite a roughly $995 conversion fee plus your software license cost effectively doubling if you switch processors, alongside hardware financing that can keep you committed even though plans are marketed as month-to-month. Common complaints also mention billing disputes and aggressive sales practices. RestApp uses simple flat monthly plans with 0% commission and doesn't tie your software to a single locked-in card processor in the same way.